Applies only to the transport of consignments in cooperation with Parcelforce.
The following items cannot be shipped with us.
| Animals Or Organisms Of Any Form (Alive Or Dead) Including Animal Parts, Real Fur, Ivory Etc. |
| Batteries And Items Containing Built In Batteries Like Hover Boards, Certain Phones Etc. |
| Biological Samples |
| Christmas Crackers |
| Compressed Air & Empty Cylinders |
| Drugs, Medication, Prescriptions, Tobacco And Tobacco Products |
| Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected |
| Geochron |
| Hazardous Goods Including Aerosol, Asbestos, Ashes, Detergents, Resin, Explosives, Filth, Fire Extinguishers, Fireworks, Gas, Dry Ice, Items Containing Flammable And/Or Explosive Substances. |
| Illegal Goods - Including Counterfeit Goods, Counterfeit Currency And Any Items Considered Illegal In Either The Exporting Or Importing Country. |
| Kayaks |
| Liquids/Creams/Oils/Gel - Including Aftershaves, Alcohol, Juice, E-Cig Fluid, Water, Emulsions, Paint, Ink Etc. |
| Magnets |
| Mattress |
| Medical Equipment |
| Milk Powder (Formula) |
| Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Vouchers, Tickets, Lottery Tickets, Stamps (Unless Franked) Etc. |
| Negotiable Documents Including Passports, Driving Licences Etc. |
| Oxidising Materials And Peroxides (Including Hair Dyes) |
| Perishable Goods - Meat, Fish, Perishable Food, Food Containing Or In Liquid Form (Items With A Short Shelf Life Or That Spoil If Not Refrigerated) (all) |
| White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Hobs, Boiler, Washing Machines, Hot Tubs Etc) |
| Plant |
| Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides |
| Pornographic Material And Obscene Publications |
| Printer Toner/ Ink Cartridges |
| Radioactive Materials |
| Scented Candles |
| Seeds |
| Settee |
| Sofa |
| Tyre / Wheel |
| Vehicle Parts - Large Vehicle Parts Including Vehicle Panels, Spoilers, Doors, Bonnets, Bumpers, Carbon Fibre, Engines, Any Car Parts Containing Oil Or Liquids, Airbags, Steering Wheels Containing Airbags, Seatbelt Tensioner Etc. |
| Weapons - Including Replicas, Ammunition, Axe, Blades, Chainsaws, Guns, Knives Etc. |
The following items may only be transported provided that no compensation is paid for these items in the event of damage. The items below are insured only in the event of loss.
| Antiques, Items Over 100 Years Old. |
| Bicycle |
| Coffee Machine, Coffee Grinder, Coffee Roaster |
| Cycles, Bicycles, Unicycles, Tricycles. |
| Dinner Sets |
| Electrical Appliances That Are Not Considered White Goods Such As Cameras, Monitors, Computers, All In One Computers, Drones, Lamps, Laptops, Scanners, TV, Projector Or Any Item Similar In Description Or Content. |
| Floor Boards, Laminate, Wooden Flooring |
| Fossils |
| Furniture - Including Objects Such As Tables, Chairs, Desks, Beds Or Large Electronic Devices |
| Glider |
| Knitting Machine, Sewing Machine |
| Ladders |
| Luggage |
| Models, Kits |
| Musical Instruments Including Guitars, Amplifiers, Speakers, Turntables, Violins, Keyboards Etc. All Musical Instruments Must Be Sent In A Hard Case And Boxed. |
| Ornaments (Must Not Be Made From Non-Protected Materials Like Glass, Porcelain Etc.) |
| Suitcase - A Suitcase Will Not Be Protected If This Is Used As Packaging For Internal Items. |
| Surfboard |
| Telescope, Microscope |
| Wall Decor Items Including Canvas Prints, Clocks, Framed Pictures, Pictures, Posters, Prints, Paintings |
The following items may be shipped only on condition that liability for potential damage to them is waived. Those shipping such items with us do so at their own risk.
| Ceramics / Porcelain / China / Stone - Items Made Or Consisting Of Porcelain Or Similar Including Tiles, Sinks, Basins, Toilets, Baths, Concrete, Crockery, Granite, Marble, Vase, Pottery, Plates Etc. |
| Delicate Items |
| Documents (Where Not Prohibited) |
| Fishing Rods |
| Fragile Items (all) |
| Glass Items Of Any Type - Including Glassware, Crystal, Bulbs, Screens, Fiberglass, Fish Tanks, Mirror, Spectacles, Window, Perspex Etc. |
| Hamper |
| Lenses |
| Lights, Lighting, Lamps, Lampshades, Chandeliers Etc. |
| Packaging - Including The Box, Media Packaging, Suitcases/Flight Cases Used As Packaging Etc |
| Pewter Figures |
| Precious Metals And Stones - Including Gold, Silver, Platinum, Palladium, Gems, Gemstones, Diamond, Ruby, Emerald, Amber, Pearl Etc. (Including In Jewellery Form) |
| Shower Screen |
| SIM Cards (Where Not Prohibited) |
| Small Vehicle Parts Including Headlights, Taillights, Gearboxes, Motorcycle Parts Etc. |
| Stoneware, Statues, Statuettes, Marble |
| Torches |
| Watch |
Parcel delivery from UK to EU
Ellie Parcels
Parcel delivery from UK to EU
Shipment transport is suitable for:
For anyone who needs to transport a shipment quickly. We collect shipments from all over the UK every working day.
What we ship:
Cardboard boxes. The weight must not exceed 29kg, the length must not exceed 150cm and the so-called volumetric weight must not exceed 30kg.
Formula for calculating the volumetric weight: length x width x height / 5000 <= 30. Example 1: box dimensions 50x40x30cm. Formula: 50x40x30/5000=12, box is OK. Example 2: box dimensions 60x60x60cm. Formula: 60x60x60/5000=43.2, the box is too big, can not be sent.
The most common dimensions of boxes that meet the above limits: 60x46x46cm, 52x52x51cm, 41x41x41cm, etc.
List of items we do not ship, and items which are not insured during transport.
How we transport shipments:
Shipments are transported in cooperation with Parcelforce. On the day you choose in your order, a Parcelforce courier will arrive to collect your parcel between 8am and 6pm.
The parcel must be accompanied by an address label (and customs documents), which you can download from your account. Please note that it is important that you are able to print the address label and other documents, so access to a printer is essential. Without the address label affixed, the Parcelforce courier will not accept the parcel.
The parcel takes 7-10 working days to be delivered (depending on the destination) and the parcel is delivered by Czech (Slovak) Post.
Customs clearance will take place prior to the actual delivery of the parcel, and if there is a customs debt assessed on the parcel (for the value of the whole parcel exceeding 45EUR), this must be paid according to the instructions you will receive.
What are shipping costs:
The price for the transport of the consignment depends on the number of boxes sent, not on the total weight. It doesn't matter if the box weighs 10kg or 29kg, the price will be the same. The price is not affected by the size of the box, provided that the dimensions do not exceed the above limits. If the weight of the box exceeds 29kg, or the dimensions exceed the above limits, you may be charged a surcharge.
Price list - Parcel delivery from UK to EU.
